Sr. IT Implementation Analyst
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Role details
Tech stack
Job description
Implementation Analyst is a part of our Consumer NA IT team responsible for deploying the ePS
Packaging Suite software and associated programs needed to run production facilities.
This role will serve as a trusted partner, advisor and thought leader on the future state technology
landscape (ERP and legacy systems environment), and systems implementation.
This position will be part of the Implementation team responsible for successful implementation of new
systems and processes associated with the ERP modernization., u2022 Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated valueadded
products forming the ERP standard template.
\u2022 Perform detailed discovery activity in coordination with implementation teams to support the rapid rollout.
\u2022 Document detailed requirements, identify and develop solutions, test, and document the solutions, and
provide clear guidance on plant requirements to the implementation teams.
\u2022 Proactively identify opportunities within current and upcoming technologies / software released to
enhance the user experience, process efficiency, and develop the application stack.
\u2022 Deliver system implementation activities across discovery, system walkthrough, design, training,
testing, cutover, and hypercare phases, ensuring alignment with business goals and timelines.
\u2022 Collaborate on data cleansing and migration efforts, working closely with Data Analysts.
\u2022 Evaluate and document system enhancement requests, partnering with stakeholders to assess fit
within the standard model and recommend best practices.
\u2022 Support change management and technology adoption, providing coaching and guidance.
\u2022 Monitor post-implementation performance, troubleshoot issues, and drive continuous improvement.
Requirements
u2022 3+ years of implementing systems or experience in process change management in an operational
environment.
\u2022 Working knowledge of systems and processes of packing industry is desirable.
\u2022 Strong knowledge of ePS Packaging suite/Radius is preferred.
\u2022 Strong written, verbal communication, and presentation skills for both technical and non-technical
audiences.
\u2022 Effective leader of change.
\u2022 Must be able to travel up to 50% as required.
About the company
Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are
materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a
shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect,
accountability, and excellence, we use leading science and technology to move fiber-based packaging
forward.
Our technology organization is transforming how we work at Smurfit Westrock. We align with our
businesses to deliver innovative solutions that:
\u2022 Address specific business challenges, integrate processes, and create great experiences.
\u2022 Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age.
\u2022 Imagine how technology can advance the way we work by using disruptive technology.
We are looking for forward-thinking technologists who can accelerate our focus areas, such as building
stronger foundational technology capabilities, reducing complexity, employing digital transformation
concepts, and leveraging disruptive technology.
The Opportunity
Smurfit WestRock has embarked on an ERP Modernization project for its NA Consumer division. It will be
a multi-year program aligned to goals to become the world\u2019s best paper and packaging company. The IT, Smurfit WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a
diverse workforce: Minorities/Females/ Disabled/Veterans.
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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