Information Management Specialist

In this role, you will serve as an essential support resource for the firm’s information governance and records operations, including, * Maintaining accurate indexing and tracking of onsite files, storage containers, and archived materials using internal systems (iCompli or similar platforms)

• Managing requests for file containers, barcode labeling, transfers, and retrievals across departments
• Overseeing assigned storage areas to ensure organization, accessibility, and compliance with retention standards
• Coordinating incoming and outgoing file shipments between offices, external vendors, and client-designated locations
• Collecting, reviewing, and preparing physical records for secure transfer, offsite storage, or authorized destruction
• Ensuring all record-handling activities align with confidentiality expectations and firmwide compliance requirements
• Preparing reports and activity metrics related to information management operations
• Supporting training initiatives and working collaboratively with colleagues to strengthen IM workflows and best practices
• Assisting with additional operational or administrative duties as needed

Do you have experience in Shipping & receiving?, Do you have a Bachelor’s degree?, The ideal candidate brings strong attention to detail, comfort working with both physical and electronic information systems, and the professionalism required to support attorneys and business teams in a fast-paced legal environment., * Bachelor’s degree or at least 2 years of professional services or administrative office experience

• Demonstrated proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Strong written and verbal communication skills with a high level of professionalism
• Exceptional attention to detail and organizational accuracy
• Ability to work independently while collaborating effectively across teams
• Authorized to work in the United States (no visa sponsorship now or in the future)
• Must be local to Cleveland, OH or able to commute to the hybrid schedule

Preferred Qualifications (Highly Valued)

Standout candidates may also bring:

• Prior experience in records management, information governance, or office administration
• Law firm or professional services environment exposure
• Familiarity with records tracking tools such as iCompli or similar systems
• Experience handling confidential or regulated documentation with discretion
• Interest in developing a long-term career path in legal operations or information management, * No bachelor’s degree and less than 2 years of relevant professional experience
• Limited Microsoft Office capability
• Need visa sponsorship or relocation support as a requirement
• Difficulty managing detail-heavy administrative work or maintaining confidentiality

• Competitive salary range: $50,000 - $70,000
• Full benefits package

HireNow Staffing is partnering with a nationally recognized law firm to identify a highly organized and service-driven Information Management Specialist to support its Cleveland-based office.