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Desktop Support / Depot Support Organization

Artech
Middletown, CT, United States
11 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.careerbuilder.com

Tech stack

Active Directory IMac Computer Maintenance Data Migration Desktop Computing Servicenow

Job description

  • Installation, configuration and maintenance of windows, hardware’s, and software’s.
  • Materials handling, shipping equipment, imaging, possibly some device destruction\wiping.
  • Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
  • Provide support on various laptop, desktop and tablet running Win 7/10 /11
  • Refresh IMAC
  • Imaging, Refreshes
  • Experience in performing warehouse duties
  • Need expertise in troubleshooting, Incident work
  • Understanding the impacts of Active directory and domains would be helpful and data migration too.
  • Installation, configuration and maintenance of windows, hardware’s and software’s.
  • Ticketing Experience (Client uses Service Now Ticketing) - Any ticketing experience, Service Now a plus.)

Requirements

Apple iMac, Computer Maintenance, Computer Workstations, Data Migration, Desktop Administration, Desktop PC, Identify Issues, Installation Guide, Laptop PC, Microsoft Active Directory, Microsoft Windows System Administration, Office Equipment, ServiceNow, Software Installation, Warehousing

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:20 min

Delivering context-aware asynchronous and synchronous technical support

Mike Elsmore · World Congress 2023

1:22 min

Prerequisite steps for successful tool and data migration

Sérgio Sancho Pinto Sérgio Sancho Pinto · Europe 2026 Virtual

56 sec

Integrating automated approval workflows into the portal

Markus Eisele Markus Eisele · World Congress 2025

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

2:48 min

Daily responsibilities and alignment practices for technical engineering leadership

Edoardo Dusi · LIVE

3:18 min

Executing background data migrations using AzCopy

Radu Vunvulea Radu Vunvulea · World Congress 2022

Videos

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50:22
LIVE • almost 6 years ago

Work efficiently with Architecture Decision Records (ADRs)

Johannes Dienst

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37:33
LIVE • over 5 years ago

Applying Agile Principles to Incident Management

Tobias Dunn-Krahn

Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client thumbnail
30:28
World Congress 2026 Europe • 2 months ago

Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client

Max Fischer, Michael O'Toole

AI in Production: applied AI & enterprise use cases thumbnail
29:42
World Congress 2026 Europe • 2 months ago

AI in Production: applied AI & enterprise use cases

Mohak Chadha

Developer Tools for Microsoft Azure thumbnail
25:41
World Congress 2022 • about 4 years ago

Developer Tools for Microsoft Azure

Radu Vunvulea

Robots are coming into the wild! Full-Stack Robotics Engineers, be ready! thumbnail
29:34
World Congress 2022 • about 4 years ago

Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!

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