INFORMATION TECHNOLOGY TECHNICIAN

The Commission on Peace Officer Standards and Training (POST) is recruiting to fill an Information Technology Technician (ITT) position in the Computer Services Bureau. Working Conditions This position is located at POST headquarters in West Sacramento, CA. The office is located in a two-story building with a business park setting. Regular and consistent attendance is critical to the successful performance of this position. This position is Hybrid and may be eligible for telework, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment., A SOQ is required and must be submitted with your State application. The SOQ must address all specified questions and be typed, no more than two pages in length, single-spaced, using 12-point Arial font. Each question must be listed followed by its response. Answers must be clear, complete, and specific. Resumes and/or cover letters do not replace the SOQ. Applications submitted without responses to the questions below may not receive further consideration. A resume is required and must be included with the application and SOQ. Questions:

• Describe your knowledge, skills, and experience that directly relate to the duties outlined in the Duty Statement, including website content management, customer support, communication, and accessibility compliance.
• Describe how you prioritize and manage your workload when handling multiple assignments and tight deadlines while ensuring accuracy, quality, and responsiveness.
• Describe a specific project or assignment where you used technical and analytical skills to improve a website, process, or customer service function. What was your role, and what was the outcome?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/31/2026

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see the Special Requirements section of this advertisement for detailed information regarding the required Statement of Qualifications.
• Other - Minimum Qualifications (MQs): If you are using education to meet MQs, Please include your transcripts with your application package. If you have a degree from outside of the United States (US), you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

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