IT Manager

• Act as the first point of contact for IT support across the business.
• Manage and improve IT systems, infrastructure and technology processes.
• Drive cyber security initiatives and ensure best practice remains embedded across the organisation.
• Work alongside external IT providers whilst supporting the long-term plan to bring services in-house.
• Lead and deliver IT projects that improve efficiency, performance and user experience.
• Manage hardware, software, licences and IT assets.
• Assess and recommend new technologies to support business growth.
• Develop and maintain IT policies, procedures and documentation.
• Build strong relationships with employees and stakeholders across the business.
• Provide regular updates and recommendations to senior leadership.

Technologies

• Embedded
• Hardware
• Support
• Microsoft 365
• Network
• Security
• Windows
• Office 365
• LESS, We are an established, multi-site organisation based in Altrincham, offering a permanent IT Manager role with hybrid working, flexible hours and a 37.5-hour working week. This is a varied opportunity that combines hands-on technical support with strategic influence, giving you the chance to shape our technology direction, support the gradual transition of IT services in-house and help build a modern, scalable and secure IT function. We offer a supportive, collaborative working environment, long-term career opportunity and quarterly travel to our sites in Leeds, Gloucestershire, Liverpool and London, with expenses paid. #J-18808-Ljbffr

• Previous experience in an IT Manager, IT Lead or Senior IT Support position.
• Strong knowledge of Microsoft 365, Windows environments and network infrastructure.
• Excellent cyber security knowledge and experience.
• Experience supporting a multi-site business.
• A proactive approach to problem-solving and continuous improvement.
• The ability to communicate effectively with both technical and non-technical colleagues.
• Confidence working with stakeholders at all levels of the organisation.
• Experience managing third-party IT providers.
• A genuine interest in developing and improving IT functions over the long term.
• Apple Mac experience and knowledge is desirable.
• Experience transitioning IT services from outsourced to internal delivery is desirable.