Functional Consultant - ServiceNow IRM and SecOps Solution

Lead requirements gathering, process design, and configuration/customization of the ServiceNow IRM (Integrated Risk Management) platform.

Act as the primary ServiceNow IRM Business Analyst in engagements, ensuring successful delivery of platform solutions.

Create high-level and low-level technical design documents and contribute to architecture discussions and deployment planning.

Demonstrate IRM and SecOps solutions as required, showcasing platform capabilities to stakeholders.

Work across various IRM modules such as Policy Management, Compliance & Audit Management, Vendor Management, Business Continuity Management, Vulnerability Response, Incident Response, and Security Dashboard.

Assess existing IRM processes for maturity and identify automation opportunities on the ServiceNow platform.

Apply knowledge of advanced risk management practices and continuous control monitoring.

Develop and execute test plans; participate in client UAT sessions and oversee production migration.

Manage GRC use stories within Agile teams and lead iteration planning and delivery.

Understand and utilize Observables, Indicators of Compromise (IOC), and IoC Lookups for enhanced security posture.

Configure and implement ServiceNow GRC applications and modules, leveraging built-in capabilities such as plug-ins, workflows, UI elements, tables, dictionaries, integrations, and dependencies.

Develop scripts and automation using ServiceNow scripting capabilities.

Certified ServiceNow IRM and/or SecOps Administrator or Consultant (mandatory).

Minimum of one full lifecycle implementation of ServiceNow IRM/SecOps.

Working knowledge of vulnerability management processes and related tools.

Preferred certifications: ISO, CISA, CISM, CISSP, CRISC (or equivalent).

Platform / Tool Expertise

ServiceNow GRC (Governance, Risk & Compliance) and SecOps modules., Bachelor’s or Master’s degree in Engineering, Computer Applications, or a related field (B.E/B.Tech, BCA/MCA).