Principal Specialist, Compensation Operations (Hybrid)

Within People Services, our mission is to deliver exceptional experiences for employees and provide high-quality centralized service support for HR. Our Total Rewards Operations team supports that mission through the accurate, timely, and consistent delivery of compensation services. We are seeking a customer-focused, analytical, proactive, and collaborative Principal Specialist to join the team. In this role, you will play a key role in the day-to-day delivery of compensation operations, including case management, operational process ownership, data analysis, and continuous improvement. You will apply established compensation guidelines and sound judgement to resolve complex issues, identify opportunities for improvement, and help ensure compensation services are delivered accurately and consistently.

What You Will Do

• Provide day-to-day operational support for compensation processes, ensuring adherence to established policies and business controls.
• Manage and resolve compensation-related cases and inquiries within established service level agreements, including complex or non-standard issues, applying compensation guidelines and appropriate judgement and escalating when needed.
• Own and manage assigned compensation operational processes, ensuring effective execution, controls, documentation, and service delivery.
• Lead investigation and resolution of complex compensation-related data and process issues, identify trends, root causes, downstream impacts, and opportunities for sustainable solutions.
• Process, validate, and audit compensation-related transactions in Workday and other HR systems to ensure data accuracy and compliance.
• Maintain and analyze compensation operations metrics and reporting to identify trends, service performance, and opportunities for improvement.
• Lead or support operational enhancements and continuous improvement initiatives to streamline, standardize, automate, and strengthen compensation-related processes.
• Support annual compensation cycle activities, including reporting, data consolidation, validation, and system readiness tasks.
• Provide guidance and knowledge sharing to team members on assigned processes, compensation guidelines, and complex operational issues.
• Collaborate with Total Rewards, HR Technology, and other People Services teams to update documentation, knowledge articles, and employee-facing resources.
• Support the operational delivery and ongoing maintenance of employee recognition programs, including transaction processing, data validation, and issue resolution., Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position., * Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience

• Experience with Excel, including the ability to analyze and organize data using tools such as pivot tables and charts.
• Experience with ServiceNow and Workday.
• Experience supporting HR Operations including compensation programs, processes, or analysis.

Qualifications We Prefer

• Working knowledge of compensation principles, with the ability to apply established compensation guidelines and interpret compensation data
• Experience supporting operational enhancements, continuous improvement projects, or system transitions.
• Familiarity with RTX systems, programs, or processes.
• High attention to detail with a commitment to accuracy and compliance.
• Strong analytical and problem-solving skills, with the ability to investigate issues, analyze data for trends and root causes, and recommend practical solutions.
• Strong business acumen and ability to interpret policy and process requirements.
• Strong written and verbal communication skills, with the ability to clearly communicate information to employees and HR partners.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team