Technical Support Analyst - Mid/Sr.

ITAC Solutions
Birmingham, UK
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Compensation
£70,000.0 - £80,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Microsoft Software Azure Active Directory Wi-Fi Technology Microsoft InTune Patch Management

Job description

Join our client’s high-performing IT team and play a key role supporting the technology that keeps a growing enterprise running smoothly. This is an opportunity to own critical Microsoft technologies, support 700+ users, and build a long-term career with a stable organization that values technical expertise and employee longevity., * Administer Microsoft Entra, Intune, Microsoft 365, and Teams

  • Manage device imaging, deployment, and patching
  • Support Meraki MDM, networking, and Wi-Fi
  • Administer print services and enterprise hardware
  • Troubleshoot complex end-user and systems issues
  • Support 700+ users across multiple locations
  • Collaborate on infrastructure improvements

Requirements

  • Intune device management and compliance experience
  • Microsoft 365 and Teams administration
  • Experience with Meraki MDM and networking
  • Enterprise PC imaging and patch management
  • Stable employment history demonstrating long-term commitment

Benefits & conditions

  • Opportunity to grow into IT leadership
  • Stable, long-tenured IT team with excellent retention
  • Financially strong, growing organization
  • Modern, recently renovated corporate headquarters
  • Hands-on ownership of enterprise Microsoft technologies, $70,000 - $80,000 annually

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