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2nd Line Support Engineer

Morson Group
Middlesbrough, UK
24 days ago
Apply on www.careerboard.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£30,000.0 - £40,000.0
Working hours
Regular working hours
Job source
www.careerboard.com

Tech stack

Microsoft Windows Dynamic Host Configuration Protocol Domain Name System (DNS) Hyper-V Issue Tracking Systems Virtual Private Networks (VPN) Windows Servers Routing Virtual Local Area Networks Wi-Fi Technology Firewalls (Computer Science) Network Server
+1 more
Vmware

Requirements

  • Proven 2nd Line experience across Servers, networking and Microsoft 365
  • Strong Windows Server administration skills
  • Good understanding of DNS, DHCP, VLANs, switching, routing and VPNs
  • Confident troubleshooting and problem-solving ability
  • Clear communication skills and a professional approach to client support
  • Experience working with structured ticketing and support processes

Experience with Firewalls, Wi-Fi, Hyper-V/VMware, ITIL or PSA/ticketing systems would be advantageous.

Apply for this position

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