IT Support Engineer

Adecco

Manchester, UK

about 1 month ago

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Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

£39,000.0 - £52,000.0

Working hours

Regular working hours

Job source

www.careerboard.com

Tech stack

Backup Devices Identity and Access Management Zero Trust Network Access Microsoft SharePoint Enterprise Software Applications Office365 Microsoft InTune

Job description

Provide effective resolution of end user compute issues to a high standard and timely manner for M365 services inc Teams, SharePoint, Exchange, O365
Accurately document user issues using 3rd party ticketing systems eg Service Desk plus
Configure, monitor and troubleshoot Identity and access management using Microsoft native tools inc Entra, defender etc
Configure, monitor and troubleshoot mobile and end user compute devices using Microsoft native tools eg Intune
Efficiently & effectively processes user and asset life cycle management tasks
Administration of enterprise application assessment and onboarding, inc security reviews, authorisation, and provisioning via SSO/SCIM
Administration of wider IT support and governance toolsets inc ZTNA/SASE, backups, automated patching and packaging of business apps

Requirements

A minimum of 3 years’ IT desktop support in an enterprise environment (200+ users) including end user account administration, support, systems & device administration and configuration
Regular hands-on use and good knowledge of Microsoft admin centres (Entra, Intune, M365, exchange, Teams, SharePoint, security)
Good written and communication skills