Family Help Service Manager

As a Family Help Service Manager, you will play a key leadership role in shaping and delivering integrated services that help children thrive, strengthen families and improve long-term outcomes across Suffolk.

Your role and responsibilities

As a Service Manager within Family Help, you will provide strategic and operational leadership to multidisciplinary teams comprising Senior Family Help Practitioners, Family Help Practitioners and Domestic Abuse Workers. You will ensure children, young people and families receive high-quality, timely and effective support, while leading service improvement and embedding best practice across the service.

You will:

• lead and inspire Family Help teams to deliver excellent outcomes for children, young people and families
• drive the implementation and development of the Family Help model, embedding strengths-based and relationship-led practice
• work closely with the Social Care Family Help Service Manager and wider Children’s Services colleagues to provide coordinated support for families
• promote a culture of continuous improvement, learning and innovation
• oversee service performance, quality assurance, safeguarding and statutory responsibilities
• support and develop managers and practitioners through effective supervision, coaching and performance management
• manage resources and budgets effectively to achieve the best possible outcomes.
• build strong partnerships with schools, health partners, police, voluntary organisations and other key stakeholders.
• contribute to strategic planning, transformation programmes and service development across Children’s Services.

You will need

We’re looking for an experienced and inspirational leader who can drive high-quality practice and service improvement within children’s services., Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

• Tell us about a significant service improvement or organisational change you have led. How did you engage managers and staff, address resistance to change, and embed the new way of working? What was the impact on practice and outcomes?

• Describe your experience of leading early intervention, Family Help, safeguarding or family support services. What strategies have you implemented to improve outcomes for children and families, reduce risk and prevent needs from escalating? What evidence demonstrates the impact of your approach?

• Tell us about a time when you developed the performance or practice of a team or manager. How did you provide support and challenge, address any performance or practice issues, and ensure high-quality outcomes for children and families?

• a Social Work qualification and current Social Work England registration
• significant experience of leading and managing children’s services
• a strong understanding of safeguarding, assessment and case management within children’s services
• experience of managing change and embedding service improvements.
• proven ability to lead, motivate and develop teams
• experience of managing budgets, resources and performance
• strong partnership-working skills and the ability to influence across organisations
• excellent communication skills and the ability to articulate strategic vision
• a commitment to delivering outstanding services for children, young people and families.

Pulled from the full job description Pay rise Annual leave Company pension Paid volunteer time, * Salary: £60,135 per annum (pro rata for part time)

• Hours: 37 hours per week, flexible working options available
• Contract: Permanent

Reimagine the possibilities

At Suffolk County Council, we’re ambitious for children, young people and families. We are transforming the way support is provided through Family Help, bringing together skilled practitioners from across disciplines to deliver the right help at the right time., As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!