Forward Deployed Test Engineer

• Own the full customer testing journey from implementation through renewal, driving success across onboarding, test development, and ongoing optimization
• Develop and maintain high-quality Playwright test suites tailored to each customer’s unique requirements and technical environment
• Lead technical implementation projects, including AI test suite generation, configuration, and integration with customer CI/CD pipelines
• Ensure test reliability through proactive monitoring, failure resolution, and workflow optimization
• Drive customer health metrics and identify expansion opportunities through deep understanding of customer testing needs
• Support pre-sales through technical demos, assessments, and proof-of-concept test implementations
• Develop custom testing solutions for unique customer requirements while maintaining scalability
• Be the voice of the customer by capturing technical testing requirements, shaping product direction, and collaborating with engineering on platform improvements
• Create and maintain customer-facing technical documentation and testing implementation guides

This role requires a technical problem-solver capable of writing quality test code while building strong customer relationships. You’ll balance hands-on test development with strategic customer management to ensure our customers get the most value from our testing service., * Software development experience with a focus on test automation (particularly Playwright, Cypress, or similar frameworks)

• Hands-on experience writing and maintaining end-to-end browser-based tests
• Proficiency with JavaScript/TypeScript
• Experience integrating test frameworks into diverse dev workflows - from cloud CI/CD to on-premise runners and custom environments
• Effective communication skills with both technical and non-technical stakeholders
• Proven ability to quickly learn new technologies and adapt testing solutions across different technical environments
• Previous experience in customer-facing technical roles
• High sense of agency and ability to prioritize work independently in a fast-paced environment
• Ability to manage multiple customer testing engagements and prioritize effectively
• Pragmatic decision-making that balances customer testing needs with technical feasibility

Pulled from the full job description Health insurance Paid time off Vision insurance Dental insurance Stock options Paid holidays