Technical Support Engineer
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Role details
Tech stack
Job description
- Act as a primary point of contact for complex technical issues, escalation management, and continuous improvement initiatives related to support operations.
- Oversee Control and monitor access to sensitive areas and assets.
- Manage workshop areas, priorities and coordinate support to meet customer expectations
- Prepare equipment for installation, commissioning, and customer delivery.
- Build strong relationships with customers through professional and responsive support.
- Ensure all work is completed in line with health, safety, and quality standards.
- Utilise, modify and generate clear and accurate technical documentation as required.
Requirements
- UK National with current Security Check (SC) clearance, or SC clearance held within the previous 12 months.
- Proven experience working with RF communications, IT infrastructure, and complex integrated systems.
- A motivated self-starter with strong problem-solving skills, capable of managing their own workload effectively and working independently with minimal supervision.
- Flexible and adaptable, with the ability to operate effectively in a dynamic environment, manage multiple priorities simultaneously, and proactively identify and resolve potential issues.
- Good understanding of physical and information security best practices.
- Full UK driving licence. Desirable
- Suitable experience in the use of cryptographic devices in a military comms environment.
Benefits & conditions
Pulled from the full job description
- Life insurance
-
Company pension, Stadt/Region Fleet (Vereinigtes Königreich) Einstiegslevel Berufserfahrene, Berufseinsteiger*innen, Führungskräfte Beschäftigungsart Vollzeit Ref. Nummer 17269 mehr, * Attractive compensation
- Parking spaces
- Pension scheme
- Career opportunities
- Health care
- Life insurance
- Public transport
- Modern offices
- Global company & environment
- High-tech company with excellent products
- Bonus
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About the company
Rohde & Schwarz is a global technology company with approximately 16,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
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