Technical Support Engineer

Rohde & Schwarz
UK
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Cyber Security SC Clearance Information Technology

Job description

  • Act as a primary point of contact for complex technical issues, escalation management, and continuous improvement initiatives related to support operations.
  • Oversee Control and monitor access to sensitive areas and assets.
  • Manage workshop areas, priorities and coordinate support to meet customer expectations
  • Prepare equipment for installation, commissioning, and customer delivery.
  • Build strong relationships with customers through professional and responsive support.
  • Ensure all work is completed in line with health, safety, and quality standards.
  • Utilise, modify and generate clear and accurate technical documentation as required.

Requirements

  • UK National with current Security Check (SC) clearance, or SC clearance held within the previous 12 months.
  • Proven experience working with RF communications, IT infrastructure, and complex integrated systems.
  • A motivated self-starter with strong problem-solving skills, capable of managing their own workload effectively and working independently with minimal supervision.
  • Flexible and adaptable, with the ability to operate effectively in a dynamic environment, manage multiple priorities simultaneously, and proactively identify and resolve potential issues.
  • Good understanding of physical and information security best practices.
  • Full UK driving licence. Desirable
  • Suitable experience in the use of cryptographic devices in a military comms environment.

Benefits & conditions

Pulled from the full job description

  • Life insurance
  • Company pension, Stadt/Region Fleet (Vereinigtes Königreich) Einstiegslevel Berufserfahrene, Berufseinsteiger*innen, Führungskräfte Beschäftigungsart Vollzeit Ref. Nummer 17269 mehr, * Attractive compensation

  • Parking spaces
  • Pension scheme
  • Career opportunities
  • Health care
  • Life insurance
  • Public transport
  • Modern offices
  • Global company & environment
  • High-tech company with excellent products
  • Bonus

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About the company

Rohde & Schwarz is a global technology company with approximately 16,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

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