Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

VoIP Dynamic Host Configuration Protocol Domain Name System (DNS) Oracle Databases Session Manager SubSystems SQL Databases Firewalls (Computer Science) Vmware

Requirements

• years‿ work experience with VOIP networks
• 3+ years experience in Networking (Troubleshooting complex DNS, DHCP, and Firewall issues)
• 3+ years of experience with LinuxOS
• 3+ years of project management experience necessary.
• Knowledge of supporting and deploying to VMware environment.
• Strong ability to diagram and design telecom environments preferred.
• SBC / SIP knowledge.
• Strong knowledge of Avaya Communication Manager, Session Manager, and trunk creation between devices.
• Familiarity with SQL and Oracle Databases
• Ability to manage multiple tasks simultaneously.
• Must possess strong problem resolution skills.
• Good communication and documentation skills.
• Ability to make knowledgeable decisions.
• Strong work ethic and organized work habits.
• Ability to interface well with internal groups and vendors.
• IVR development experience is desirable.
• Dialer experience in a call center environment.
• Noble Dialer experience is a plus.
• Strong team contributor.
• Understanding of wiring and integration of new equipment.
• Foster company success through a professional appearance, being courteous to customers & vendors, and by having a positive attitude

Apply for this position

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Apply on www.dice.com

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