IT Systems Support Specialist

SmartIMS Inc.
Sacramento, CA, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Active Directory System Center Configuration Manager Software Deployment Software Engineering Windows Desktop Enterprise Software Applications Peripherals

Requirements

  • Knowledge of Active Directory or other identity management system Attention to detail
  • Experience with troubleshooting Windows systems
  • Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
  • Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
  • Update both hardware and software assignments in Manifest.
  • Assist users in operating systems, application programs, utilities, and hardware operations.
  • Image, install and move IT-related equipment.
  • Experience with hardware peripherals such as label/receipt printers and barcode scanners

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