IT Support Technician - up to £40,000 + Bonus - Hybrid

Involved Solutions LTD.

London, UK

about 1 month ago

Apply on www.reed.co.uk

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£35,000.0 - £40,000.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Microsoft Windows Dynamic Host Configuration Protocol Linux Domain Name System (DNS) Hyper-V Local Area Networks Windows Servers Server Administration Wide Area Networks Vmware

Job description

Are you looking to be an IT Support Technician? Do you want to gain experience providing IT Support for a variety of companies and industries? Are you looking to work with a Managed Service Provider? This IT Support Technician role will allow you to further develop your technical skillset through fully funded qualifications and aid you in progressing your career from 1/2 Line to 3 Line and Infrastructuresupport.

Working as an IT Support Technician, you and 4 other team members will be providing 1 and 2 Line support to users from different companies in different sectors. Day-to-day duties of an IT Support Technician include assigning and resolving tickets, escalating unresolved issues, software administration, and consistently ensuring customer satisfaction.

Essential Skills: You must have experience in:

Microsoft 365
EntraID
Windows and Windows Server
Networking DNS, DHCP, LAN, WAN
Communicating with users effectively

Desirable Skills: You will benefit from having:

Worked with Linux
Worked in virtualised environments (VMWare, HyperV)
Sat exams in additional qualifications/certifications

Why Should You Apply? As an IT Support Technician, you will have the benefit of working alongside and communicating with different people daily, which will help you create new connections within the community.