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Desktop Support/ISM Technician

ClifyX, INC
New York, NY, United States
7 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Microsoft Windows Wide Area Networks Peripherals Computer Equipment

Requirements

  • 3+ years of IT/Desktop Support experience in Financial Services or Brokerage, with strong customer service and communication skills.
  • Hands-on Windows OS, desktop/laptop hardware, peripherals, software, IP/networking, LAN/WAN and security troubleshooting.
  • Experience with hardware installation, configuration, imaging/re-imaging, upgrades, replacements, deployment, decommissioning and asset/inventory management.
  • Strong knowledge of ticket management systems, ITIL service support, SLA/OLA, incident/request management, and client processes/procedures.
  • Support new-hire/offboarding equipment, business moves, training rooms/events, WFH hardware, IT-room housekeeping, and occasional after-hours/weekend activities.
  • Must work onsite in Westchester/NY Metro, travel to local service locations, and be available for 7 AM-4 PM or 10 AM-7 PM shifts; A+, Network+, MCSA, CCENT/CCT certifications are a plus.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:30 min

Defeating network latency in distributed system deployments

Wei Hu Wei Hu · World Congress 2025

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

4:55 min

Core architecture and building blocks of Bluetooth Low Energy

Georg Dresler Georg Dresler · World Congress 2026 Europe

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

1:24 min

Installing premium packages using the Store CLI

Noraa Junker Noraa Junker · Europe 2026 Virtual

4:49 min

Discovering technical chart requirements via client use cases

Chris Heilmann +3 · LIVE

Videos

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50:18
Europe 2026 Virtual • 2 months ago

Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing

Ivan Milanov

Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable thumbnail
27:48
World Congress 2026 Europe • about 2 months ago

Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable

Georg Dresler

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing thumbnail
3:14
LIVE • 7 months ago

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing

Chris Heilmann, Daniel Cranney, Paul Tregoing

Closing Keynote by Joel Spolsky thumbnail
46:42
World Congress 2023 • about 3 years ago

Closing Keynote by Joel Spolsky

Joel Spolsky

How Lufthansa Industry Solutions is preparing for the Quantum Age! thumbnail
20:13
World Congress 2025 • about 1 year ago

How Lufthansa Industry Solutions is preparing for the Quantum Age!

Julian

Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code thumbnail
40:32
World Congress 2022 • about 4 years ago

Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code

Matthias Falkenberg, Timo Knapp

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