Service Desk Technician

High school diploma or equivalent We are particularly interested in candidates who demonstrate:

• Strong customer service and communication skills
• Experience supporting Windows endpoint environments
• Proven troubleshooting and problem-solving abilities
• Experience working in large enterprise organizations
• Ability to work independently and collaboratively across technical teams
• Healthcare IT experience is preferred, but not required

candidates should have a minimum of 3-5 years of relevant experience

Pay: $55.00 per hour

Application Question(s):

• 3-5 years of relevant experience supporting Windows endpoint environments.
• • Experience working in large enterprise organizations
• How do you prioritize multiple help desk tickets with different urgency levels?
• Working experience in healthcare/University/Hospital /Clinic