Lead IT Specialist
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Role details
Tech stack
Job description
The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure)., * Leadership & Oversight
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Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.
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Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).
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Participate in recruiting and onboarding to build a cohesive, high-performance team.
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Systems Support & Improvement
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Coordinate implementation of new technologies and plant start-ups with Corporate IT.
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Lead root-cause investigations for IT incidents and drive preventive actions.
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Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.
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Operational Execution
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Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.
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Oversee contractors and vendors performing IT-related work on-site.
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Maintain accurate documentation of infrastructure, wiring, and configurations.
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Other Duties
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Perform additional tasks or projects as assigned to support plant operations.
Requirements
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Proven problem-solver and self-starter; able to thrive in a fast-paced production environment
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Hands-on skills in computer, printer, and network installation/repair
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Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software
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Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)
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Natural leadership with excellent communication and interpersonal skills
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Service-oriented mindset and effective team collaboration
Requirements
MINIMUM QUALIFICATIONS
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Associate degree in Computer Information Technology (or related field) OR equivalent practical experience
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4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)
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Industry/vendor certifications are welcomed but not required
PREFERRED TECHNICAL BACKGROUND
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Carlisle Symphony Traceability, Marel Inova, or other production floor MES
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Windows Server, Windows Desktop (incl. Windows Embedded)
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SQL Server administration
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Mobile-Device Management (MDM)
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Ubiquiti/UniFi networking
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Physical access-control systems
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IP Camera systems
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Low-voltage and fiber optic cabling/testing
Benefits & conditions
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Health Care Plan (Medical, Dental & Vision)
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Retirement Plan (401k)
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Life Insurance (Basic, Voluntary & AD&D)
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Paid Time Off (Vacation, Sick)
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