IT Manager

The IT Manager is responsible for managing the company’s U.S. IT operations while coordinating offshore technical teams and ensuring regulatory compliance. This role requires strong leadership in IT systems, vendor management, and offshore team coordination. The role includes primary responsibility for ITAR (International Traffic in Arms Regulations) compliance and data segregation. Additionally, this position plays a critical role in strengthening IT support for major corporate initiatives, ensuring the successful execution of high-impact projects., IT Management Responsibilities

· Oversee U.S. IT operations, ensuring secure, reliable, and efficient systems that support business needs and major corporate initiatives.

· Manage outsourced IT vendors, including contract oversight, performance monitoring, and issue resolution.

· Implement and maintain administrative IT controls, with a focus on security and ITAR data segregation.

· Directly manage offshore software development teams in the Philippines, providing day-to-day direction, sprint/task prioritization, and accountability for delivery against project timelines and quality standards.

· Define and communicate requirements for custom software projects, translating operational and business needs into clear specifications that offshore development teams can execute against.

· Oversee development and ongoing improvement of custom inspection software, coordinating with engineering and operations stakeholders to ensure solutions meet production quality and workflow requirements.

· Drive business system automation initiatives, identifying opportunities to streamline manual processes through software and overseeing development of integrations between internal systems including ERP, quality, and operational platforms.

· Establish and enforce software development standards, code review practices, version control discipline, and documentation requirements across offshore development activities.

· Conduct or coordinate user acceptance testing for developed software, ensuring deliverables meet functional requirements before deployment to production environments.

· Develop and document IT processes to strengthen system reliability, data security, and regulatory compliance.

· Partner with company leadership to ensure IT resources effectively enable strategic growth and operational efficiency.

· Provide IT support and infrastructure management across multiple U.S. sites, ensuring consistent system availability, standardized configurations, and coordinated change management across locations.

· Lead or support ERP implementation efforts, including requirements gathering, vendor coordination, data migration planning, user acceptance testing, and go-live support.

· Manage ongoing ERP operations, including system administration, user access controls, integrations with adjacent business systems, and coordination with the ERP vendor on updates and issue resolution.

Do you have experience in Process management?, Do you have a Bachelor’s degree?, · Strong understanding of ITAR regulations and ability to ensure compliance in all aspects of IT operations and documentation.

· Experience in IT systems administration, vendor management, and implementation of IT security controls.

· Knowledge of data segregation practices to support ITAR compliance and secure operations.

· Proven ability to lead and manage remote/offshore technical teams.

· Ability to manage software development projects without being a hands-on developer - sufficient technical literacy to evaluate work product, identify risks, and communicate credibly with development staff, but primary value is in direction, prioritization, and accountability.

· Experience translating operational or business requirements into software specifications, with the ability to bridge the gap between end users and technical development teams.

· Familiarity with software development lifecycle concepts including version control, testing disciplines, release management, and documentation standards sufficient to enforce team practices and assess delivery quality.

· Experience supporting IT operations across multiple physical sites, including network infrastructure, site-to-site connectivity, and standardization of systems and processes across locations.

· Demonstrated experience with ERP systems, including participation in implementation projects and ongoing system administration. Familiarity with ERP integration patterns, data governance, and cross-functional business process alignment is strongly preferred.

· Proficiency in IT systems and productivity tools, including Microsoft Office and scripting capabilities (e.g., PowerShell, Excel automation) to support IT administration and reporting.

· Problem-solving skills with experience in identifying and resolving issues, implementing corrective actions, and improving processes to prevent recurrence.

· Strong written and verbal communication skills, with the ability to collaborate effectively across teams and present ideas clearly.

· Excellent interpersonal skills, professional conduct, and ability to mentor junior IT staff and contribute to a positive team environment.

Education and/or Experience

· Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent technical training and experience.

· 5+ years of experience in IT systems administration or IT management, with a demonstrated track record of managing infrastructure, vendors, and technical teams.

· Prior experience managing IT operations, outsourced vendors, or offshore technical teams is desirable.

· Prior experience in a multi-site IT environment, with direct responsibility for systems and support across geographically distributed locations, is strongly preferred.

· Hands-on experience with ERP implementation or administration is highly desirable; experience managing a full implementation lifecycle from requirements through go-live is a strong differentiator.

· Background managing offshore or distributed software development teams is strongly preferred, particularly in a manufacturing, industrial, or high-tech environment where custom tooling and business system automation are active workstreams.

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Vision insurance