ServiceNow Developer

• ServiceNow Development:
• Design, develop, and implement ServiceNow solutions to meet business requirements.

• Customize and configure ServiceNow modules, including Incident Management, Change Management, Service Catalog, and other ITSM processes.

• Scripting and Automation:
• Write and maintain scripts using JavaScript, Glide, and other scripting languages within the ServiceNow platform.

• Develop and implement automated workflows and business rules.

• Integration:
• Integrate ServiceNow with other enterprise systems using REST, SOAP, and MID Server.

• Design and implement data integrations between ServiceNow and third-party applications.

• User Interface (UI) Customization:
• Customize and enhance the ServiceNow user interface using UI Policies, UI Actions, and Service Portal.

• Ensure a positive user experience through responsive and user-friendly design.

• Collaboration:
• Collaborate with cross-functional teams to gather and understand business requirements.

• Work closely with ServiceNow administrators and other developers to deliver comprehensive ServiceNow solutions.

• Technical Documentation:
• Create and maintain technical documentation related to ServiceNow development and configurations.

• Stay informed about ServiceNow best practices and new features.

• Testing and Deployment:
• Conduct unit testing, system testing, and participate in the deployment of ServiceNow applications.
• Troubleshoot and resolve issues related to ServiceNow configurations and customizations.

Do you have experience in ServiceNow?, Do you have a Bachelor’s degree?, * Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Experience:
• Proven experience as a ServiceNow developer with [X] years of experience.

• Hands-on experience with ServiceNow scripting and configuration.

• Certifications:
• ServiceNow Certified Application Developer (CAD) certification is required.

• Additional certifications such as ServiceNow System Administrator or Implementation Specialist are a plus.

• Technical Skills:
• Proficiency in JavaScript and scripting within the ServiceNow platform.
• Experience with ServiceNow modules and ITSM processes.

• Knowledge of ServiceNow APIs and integration techniques.

• User Interface Skills:
• Ability to customize the ServiceNow user interface for optimal user experience.

• Familiarity with Service Portal development.

• Problem-Solving Skills:
• Strong analytical and problem-solving abilities.

• Ability to translate business requirements into effective ServiceNow solutions.

• Communication Skills:
• Excellent communication skills and the ability to work collaboratively with technical and non-technical teams.

Additional Preferred Skills: *

• Experience with ServiceNow Performance Analytics and Reporting.
• Knowledge of IT Operations Management (ITOM) modules.
• Familiarity with ServiceNow orchestration and automation capabilities.