IT Assistant

To work along side the IT Lead in providing prompt and efficient IT and AV support to the business and to ensure compliant and smooth operation at all times. This role provides hands-on support for infrastructure, events and users, with a strong focus on maintaining cyber security standards., * Provide first line IT and AV support for the business and events held on site. ( to include Energus staff, graduates, apprentices, visitors and tenants of the building)

• Maintain and support IT infrastructure (hardware and software)
• Work closely with third party IT contractors to resolve issues
• Participate in planned maintenance activities including some time out of hours as necessary
• Provide out of hours event IT and AV support as required
• Work closely with the IT lead to ensure all relevant policies and procedures are maintained and adhered to at all times
• Any additional tasks as directed by the IT lead

Required

• Level 3 IT Services & Support technologies or equivalent
• Strong understanding of MS 365 and MS Azure applications
• Knowledge of IT compliance standards and an understanding of Cyber essential posture
• GCSE grade 5 in both Maths and English
• Ability to manage time effectively and adapt to changing priorities
• Excellent communication and interpersonal skills
• Ability to work independently and work well as part of a team

Desirable

• Level 4 IT Services & Support technologies or equivalent
• SSCP certification or working towards

Behaviours and expectations

• Consistently demonstrate professional behaviours across all aspects of your role
• Seek out opportunities to grow and develop
• Adhere to all Health and Safety requirements.
• Comply with all company Policies and Procedures and being responsible for keeping yourself up to date with any changes in these.
• Act with honesty and integrity in all interactions

£28,000 per annum

Application closing date

4pm on the 25th September, with in-person interviews to take place w/c 5th October.

Company Benefits:

As an Energus employee, you will receive:

• 25 days annual leave per annum pro rata (plus Bank Holidays)
• Access to the Energus contributory pension scheme
• Access to the Energus Employee Assistance Programme and DigiCare+

Energus is a training and conference facility based in West Cumbria. We facilitate award winning Graduate and Apprenticeship Programmes nationally on behalf of the Nuclear Decommissioning Authority (NDA) and the wider nuclear industry. Energus have over 10 years’ experience managing Graduate and Apprenticeship Programmes across the UK. We address skills shortages across the nuclear industry and ensure a continuous pipeline of talent into the industry.

Nuclear Decommissioning Authority (NDA)

The Nuclear Decommissioning Authority (NDA) is a non-departmental public body created through the Energy Act 2004. We’re charged with the mission to clean up the UK’s earliest nuclear sites safely, securely and cost-effectively. Doing this with care for our people, communities and the environment is at the heart of our work. We’re committed to overcoming the challenges of nuclear clean-up and decommissioning, leaving our 17 sites safe and ready for their next use. We deliver our mission through our site license companies and subsidiaries. NDA’s role is to support our sites, businesses and employee’s, optimising delivery by providing group leadership, focus and governance., Energus is a member of the disability confident scheme. When requested we will endeavour to make reasonable adjustments to the recruitment process and we guarantee to interview all candidates who have a disability who meet all of the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all of the essential criteria, we will interview the best candidates from within that group.