EM
Eli McGarvie
Data Analyst Salary in the UK
about 3 years ago
Systems Support Analyst (G6) (Information Technology)
Triumph Consultants Limited
Chichester, UK
27 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.careerboard.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£29,390.0
Working hours
Regular working hours
Job source
Tech stack
Identity and Access Management
Knowledge Management
Information Technology
Job description
- Act as the primary point of contact for IT incidents, service requests and user enquiries.
- Provide first-line support, deliver first-contact resolution wherever possible and manage incidents and requests through the ITSM platform.
- Support account administration, access management, knowledge management and operational support activities whilst maintaining excellent customer communication and service standards.
Requirements
- Experience working within an IT Service Desk or IT support environment.
- Strong customer service, communication and problem-solving skills.
- Experience using ITSM platforms and supporting incidents and service requests.
- Ability to diagnose and resolve a broad range of first-line technical issues whilst delivering a positive customer experience.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.careerboard.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Talks and stories from around this role — technically off-topic, practically not.
Moments
Explore playlists4:37 min
Automating internal support with generative knowledge base tools
Adriaan Kolff +3 · World Congress 2025
5:21 min
Protecting infrastructure with the shared responsibility model
Mustafa Toroman · World Congress 2023
42 sec
Energy forecasts and resource demands of information technology
Marjolein Pordon · LIVE
2:52 min
Scaling generative AI use cases across large enterprises
Mike Butcher +3 · World Congress 2024
2:08 min
Intersecting neurodivergent support and technical operations consulting
4:27 min
Centralizing access with open source identity management providers
Den Prysukhin · LIVE
Videos
See allRelated articles
See all
EM
Eli McGarvie
IT Salaries in UK
almost 3 years ago
LM
Luis Minvielle
UK Business Culture and Etiquette
almost 3 years ago
EM
Eli McGarvie
Best Companies to work for in London: Top 25 Companies in 2023
over 3 years ago
.webp)
LM
Luis Minvielle
The Most Popular IT Jobs on the Market
over 2 years ago
.webp)
LM
Luis Minvielle
A Guide to Green Tech and Green IT Careers
over 2 years ago