Systems Support Tech

Niemann Foods, Inc in Quincy, IL is seeking a highly skilled Systems Support Technician to join our dynamic IT team.

As a result of doing this job description you will help to create the positive and friendly atmosphere at NFI. Your work here will develop your product knowledge so that you have a high level of expertise as a course of your work activities. The expertise you exhibit will create a value for our customers and our Associates as they shop and work at NFI and lead to a genuine customer care experience.

Systems Support Technician is responsible for installation and maintenance of the company’s computer, telecommunications equipment, and wiring., · Installs, maintains, upgrades, and configures personal computer workstation hardware, network server hardware, printers, and modems.

· Coordinates installation, maintenance, configuration and upgrades for telecommunications systems and equipment for stores and Support Center

· Coordinates installation and maintenance of voice and data network wiring related equipment including hubs, switches, routers, CSU’s, and firewalls

· Coordinates installation, configuration and maintenance of Kronos time clocks.

· Installs and configures user workstation operating system software, operating system upgrades and patches as needed.

· Assists the Retail Systems Analyst in installing, maintaining and upgrading store POS system hardware, software and wiring.

· Coordinates and schedules work performed by third-party vendors involving voice and data wiring, telecommunications systems installation, configuration and training.

· Purchases equipment and supplies, as needed for projects and ongoing maintenance needs.

· Other tasks and duties as may be assigned from time to time.

· Naturally friendly

· Self-motivated

· Smiles easy

· High energy level

· Genuinely enjoys taking care of the customer

· Computer skills

· Detail oriented

· Multi-tasked

· Computer skills/knowledge

· Self-motivated

· Detail Minded

· Open minded

· Organizational skills, * IT support: 3 years (Preferred)

401(k), Health insurance, Retirement plan, 401(k) matching, Paid time off, Employee discount, Vision insurance, Dental insurance Full-time 1501 N 12th St, Quincy, IL 62301, * 401(k)

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance