Line IT Support

• Act as the first point of contact for IT support requests across the business
• Troubleshoot hardware, software and Microsoft 365 issues
• Configure and deploy laptops, desktops, mobile devices and other IT equipment
• Support user account administration and onboarding processes
• Assist with IT projects, technology upgrades and office rollouts
• Gain hands-on exposure to technologies including Azure, Active Directory, Microsoft 365 and network infrastructure
• Deliver excellent customer service while maintaining accurate IT documentation

• Familiar with Windows operating systems, Microsoft 365 and end-user computing
• Experience supporting workplace technologies including desktop devices, laptops and printing solutions
• Knowledge of Active Directory administration and user lifecycle management
• Understanding of networking technologies such as DNS, DHCP, VPNs and IP connectivity
• Strong communication skills with a user-first approach to support
• Proven ability to investigate, diagnose and resolve technical incidents
• Able to manage priorities effectively within a fast-paced support environment
• Experience with Entra ID, Intune and VoiP would be desirable
• Full driving licence

A growing professional services organisation is looking for a First Line IT Support Engineer to join its IT team. This is an excellent opportunity for someone with IT support experience who is looking to develop their skills across Microsoft technologies, cloud services and infrastructure support., Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.