CRM Administrator

As a CRM Administrator based in Warwick, you’ll be responsible for:

• Managing users, permissions, security settings, and overall system access while maintaining high data quality and performance
• Owning Salesforce configuration, automation, releases, testing, deployments, and ongoing updates
• Supporting the business with day-to-day troubleshooting, user training, reporting, dashboards, and actionable insights
• Partnering with the CRM Manager and wider stakeholders to gather requirements, shape new projects, and drive effective system adoption
• Ensuring Salesforce aligns with IT governance standards, backed by clear documentation and continuous system enhancements

• Proven CRM experience specifically with configuration, automation and testing.
• Excellent stakeholder management skills, with the confidence to translate business needs into practical Salesforce solutions.
• Strong analytical, problem-solving, and organisational skills, with the ability to juggle multiple priorities.
• A collaborative, customer-focused mindset with clear, engaging communication skills.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including .

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!