Desktop support

Goldenpick Technologies
Needham, United States
16 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Microsoft Outlook Microsoft SharePoint Microsoft InTune Deployment Automation Casper Suite

Requirements

  • 5 years of IT helpdesk or desktop support experience
  • Experience working in a Microsoft-heavy environment: Windows OS, Microsoft 365 (Outlook, Teams, SharePoint), Entra ID, and Intune
  • Familiarity with Microsoft Intune, Windows Autopilot, and Jamf
  • Working knowledge of Active Directory, Entra ID, and Microsoft 365 Admin Center
  • Experience with Jira Service Management or equivalent ITSM platform
  • Strong communication skills and a customer-first approach
  • Must be eligible to work in the United States without sponsorship

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:45 min

Evolution from manual setups to automated monolith deployments

Axel Barbier · World Congress 2023

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

2:08 min

Intersecting neurodivergent support and technical operations consulting

3:18 min

Eliminating passwords using Azure managed identities

Markus Möller · World Congress 2021

1:05 min

Adapting workplace policies to support distributed technical teams

Tejas Chopra Tejas Chopra · LIVE

6:21 min

Running security access queries in the database browser

Jennifer Reif · LIVE

Videos

See all

Related articles

See all