IT Support/ Admin

We are seeking an organised and experienced I.T support and administrator to join our young, vibrant, and award-nominated dental team in Wembley. Our purely private practice specialises in high-quality cosmetic dentistry and orthodontics, and we pride ourselves on delivering an exceptional patient journey - from first enquiry to final smile. We’ve been finalists in the Dentistry Awards for six consecutive years, a testament to our commitment to excellence and patient care.

We are looking for an I.T support/ administrater who can confidently handle financial spreadsheets, business planning and forecasts and front-of-house responsibilities. Additional flexible part-time days are available for responsibilities such as compliance, team coordination, patient communications, and business support.

Responsibilities:

• I.T support for the front-of-house and administrative team
• Oversee daily operations, ensuring smooth workflow across reception and clinical areas
• Handle patient communications, appointments, and enquiries with professionalism and warmth
• Monitor and optimise practice performance, including diary management and patient follow-ups
• Ensure compliance with CQC, GDPR, and health & safety regulations
• Liaise with clinicians to coordinate treatments and scheduling effectively
• Manage financial tasks such as payments, invoicing, and reporting
• Support marketing and patient experience initiatives

• Experienced with all financials and business forecasts
• Strong organisational and multitasking skills
• Reliable, proactive, and detail-oriented with a positive, can-do attitude
• Team player who leads by example