IT Support Specialist

• Support our clients in-person and remotely, solving a variety of day-to-day tech issues
• Troubleshoot hardware, software, and networking problems
• Use ticketing systems and remote monitoring tools (RMM) to track work and resolve alerts
• Keep clients informed without the tech jargon
• Proactively handle system updates, backups, and maintenance
• Document your work for clarity
• Offer ideas to improve how we work, serve, and communicate, Review for Pc Wizard Review for Pc Wizard, Duncan, OK Review for It Support Specialist at Pc Wizard Review for It Support Specialist at Pc Wizard, Duncan, OK Salaries for Pc Wizard

Do you love helping others and solving weird tech problems, from frozen laptops to wonky Wi-Fi? Join Pc Wizard, where being helpful isn’t just the job, it’s the brand., * Have some hands on experience in IT support, helpdesk, or repair (MSP experience is a plus, but not required)

• Are curious, love learning, and want to grow into a more advanced tech role
• Can speak clearly with both technical and non-technical people
• Stay calm under pressure and genuinely enjoy helping others
• Want a long term role in a company that values systems, clarity, and kindness

• Competitive starting pay based on experience (typically $31,000 - $40,000 per year)10+ paid holidays and Paid Vacation Plans
• All tools provided
• A casual, friendly environment where your growth is encouraged
• Opportunities to learn the MSP industry, client management, and business systems
• A small team that actually cares about the work, and each other

To be considered for an interview for this role you MUST send a short (30-60 seconds) video introducing yourself and explaining why you would be a good fit for this role and company. Email your video to careers@pcwizard-ok.com

Job Type: Full-time

Pay: $31,000.00 - $40,000.00 per year

Benefits:

• Paid time off

Pc Wizard is an Oklahoma-based IT company on a mission to make tech support friendly, fast, and actually helpful. We support both small businesses and home users with practical, proactive tech solutions. We’re growing, and that’s where you come in.