D365 Test, Release and Change Control Manager

XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across critical business systems, ensuring all system changes are properly tested, documented, and deployed smoothly with minimal business disruption. This is an ideal opportunity for someone with experience in release management, testing, or change governance within enterprise environments., The Role: D365 Test, Release & Change Control Manager

You’ll be responsible for managing the end-to-end release lifecycle across the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM).

Key responsibilities will include: D365 Test, Release & Change Control Manager

• Owning and managing the D365 release calendar and deployment schedules
• Coordinating testing activities including SIT, UAT, regression, and smoke testing
• Managing change control processes, approvals, and release readiness
• Supporting go/no-go decision making for releases and deployments
• Coordinating releases across multiple environments including Dev, Test, UAT, Pre-Prod, and Production
• Managing defects, risks, dependencies, and post-release validation activities
• Producing and maintaining release documentation including test plans, release notes, RAID logs, and cutover plans
• Working closely with internal teams and external suppliers to ensure smooth delivery
• Driving continuous improvement across release and change processes, At XMA, we believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging.

We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential.

Disability Confident Leader

Government’s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation.

As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role.

We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at hr@xma.co.uk, and we will be happy to support you.

Keywords: D365, Microsoft Dynamics, ERP, CRM, Customer Engagement, Supply Chain, Finance, Test Management, Release Management, UAT, Change Management, SIT Testing, Agile

We’re looking for someone with strong coordination, governance, and stakeholder management experience within enterprise systems environments.

Experience required:

• Experience managing releases, testing, or change control within enterprise applications
• Exposure to Microsoft Dynamics 365 environments (CE and/or F&SCM)
• Strong understanding of release governance and testing lifecycles
• Experience coordinating stakeholders across technical and business teams
• Experience managing defects, risks, dependencies, and release readiness
• Comfortable working within Agile and/or ITIL environments
• Strong organisational and communication skills

Desirable experience:

• ERP/CRM transformation programmes
• Test automation exposure

Pulled from the full job description

• Referral programme
• Life insurance
• Company pension
• Private medical insurance
• Discounted gym membership, Salary: £60,000 - £80,000 p/a

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more

At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we’ve helped organisations across the UK unlock the power of technology. Today, we’re one of the UK’s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join XMA, you’ll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact.

Together, we turn ambition into achievement.