NonStop / Middleware Production Support Engineer

• Provide operational and engineering support for messaging middleware across multi-datacenter, multi-tier environments.
• Act as a liaison between Production and Development teams to define, automate, and maintain support processes for data validation, entitlements integration, and upgrades.
• Diagnose and resolve issues in large-scale environments, including on-call participation and urgent incident triage.
• Contribute to the design and optimization of resilient messaging architectures for low latency and high throughput.
• Develop software solutions to eliminate manual work and improve inefficient processes using scripting and programming languages.
• Ensure solutions align with reference models, blueprints, playbooks, and enterprise standards and policies.
• Assist in translating business requirements into technical definitions and deployment artifacts.
• Coordinate with application and infrastructure teams during releases and implement assigned tasks.
• Track and manage vendor support tickets and collaborate to drive resolution.

We are seeking a Network / System Engineer III to join our dynamic team. The ideal candidate will have strong experience in NonStop platform support, UNIX/Linux production operations, and messaging middleware and a proven ability to design and optimize resilient, low-latency, high-throughput messaging architectures and automate repeatable operational processes., * 2-4 years of experience in UNIX/Linux production environments supporting hundreds of hosts.

• Minimum 4 years of programming in Perl, Python, Bash, or C-derivatives (C++, Java).
• 2-4 years of experience with data structures and databases (SQL and NoSQL).
• Strong knowledge of networking protocols: TCP/IP, SSL/TLS, SSH, SFTP.
• Experience troubleshooting production applications and participating in on-call rotations.
• Proficiency with Linux and Windows operating systems and general information security concepts.
• Automation experience with Ansible and source control/work management tools such as Git, Bitbucket, Jira, and Wiki.
• Excellent written and oral communication with strong documentation skills in MS Office, Visio, and Project.
• Bachelor’s degree in Computer Science or equivalent experience.

Preferred Skills:

• NonStop technical support: OS, coldloads, Safeguard, TAL, FUP, PUP, SCF, backups, Expand, Xypro (XAM, XAC, Compliance Pro).
• HSM support with Utimaco and Futurex.
• Basic knowledge of middleware such as AMPS, MQ, and Kafka, and platform OS fundamentals for Windows and Unix.
• Programming experience with web and backend interfaces and support for authentication methods like Kerberos and SiteMinder.
• Familiarity with Copilot and Java for troubleshooting and solution development.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.