Project Manager-ISP

The Project Manager for GFiber drives execution, visibility, and accountability across Field operations and general ISP initiatives by translating complex operational and network data into clear, actionable insights. This role partners closely with Operations, Engineering, and Development teams to ensure delivery milestones are met, risks are proactively managed, and leadership has concise, decision-ready reporting. The PM serves as the connective tissue between data, delivery, and decision-making in a fast-paced, agile environment.

• Reporting & Storytelling - Able to distill sprint burndowns, KPI shifts, and blockers into < 5-slide weekly decks or one-page “Monday Morning Briefs” that SVPs can skim in two minutes.

• Meeting & Read-out Orchestration - Runs crisp weekly status calls (15-30 min). Publishes minutes < 24 hrs, tracks action items, and follows up before the next stand-up.

• Data Fluency - Reads Looker/Sheets, spots anomalies, and can tweak filters or build a quick view without BI support.

• FTTH Awareness and overall ISP background - Basic understanding of general FTTH and ISP operations.

• Cross-Functional Influence - Converts dashboard insights into clear asks for Ops, Dev, and Engr - and documents decisions so no one “forgets” next week.

• Agile PM Fundamentals - Can use Jira - Understand basic agile/waterfall processes.

• Structured Task & Risk Management - Could maintain RAID log; able to identify risk Nice to Have:

• Hands-On with Salesforce FSL or ServiceNow Reports

• Basic SQL or Python - Can pull ad-hoc lists (e.g., last-week false-positive tickets) without waiting on Data Engineering.

• Experience documenting technical requirements

• Prior Proactive Maintenance Program Experience