Senior Manager, HR System Design

Royal Caribbean Group
Miami, FL, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Data Integrity Scrum Methodology Systems Development Life Cycle SuccessFactors Salesforce.Com SAP (Applications) Software Engineering Systems Architecture Strategies of Testing HR Software Servicenow

Job description

The Senior Manager HR System Design is a strategic product leader responsible for the end-to-end ownership of our HR technology products including SAP SuccessFactors and custom system applications This role operates at the intersection of business strategy product management and technology delivery ensuring solutions are aligned to enterprise priorities scalable and deliver measurable business value

This leader executes against the organizations product vision governs the Software Development Life Cycle (SDLC) and drives execution across complex cross-functional environments They serve as the primary bridge between HR IT and business stakeholders translating strategic objectives into actionable product roadmaps and high-quality system outcomes, Reporting to the Director HR System Design this role is responsible for overseeing designated products within the HR ecosystem and leading the execution of associated Software Development Life Cycle (SDLC) initiatives Product Support & Execution Support and Execute against the product vision strategy and roadmap for HR platforms (eg SAP SuccessFactors case management

  • custom applications) Align product direction with enterprise workforce strategy HR transformation goals
  • and business priorities Act as the voice of the customer and business
  • ensuring solutions meet user needs and deliver measurable outcomes
  • Analyze industry trends and emerging HR technology capabilities to inform product evolution Manage system enhancements integrations releases
  • and ongoing platform optimization Drive data integrity process standardization
  • and system usability across the HR vertical
  • Strong Configuration Capability in the core applications

Backlog & Agile Product Management Perform In-take and manage the product backlog ensuring clear communication and prioritization based on business value risk

  • and urgency Translate business needs into user stories requirements
  • and technical specifications
  • Ensure consistent delivery cadence while balancing competing priorities across multiple products and stakeholders

SDLC Governance & Delivery Execution Enforce SDLC governance standards

  • and controls across all product initiatives Oversee end-to-end delivery including requirement gather design build test deploy
  • and sustainment Define test strategy scenarios
  • and acceptance criteria to ensure quality and scalability
  • Partner with engineering and architecture teams to ensure solutions are technically sound and future-ready

Stakeholder Engagement & Change Leadership Build strong partnerships with HR COEs business leaders

  • and IT stakeholders Lead cross-functional alignment across product engineering operations
  • and vendors
  • Translate complex technical concepts into clear business outcomes for executive stakeholders
  • Define and execute change management and communication strategies to enable adoption
  • Develop job aids / training materials to provide guidance on new enhancements to the HR Applications

Program & Risk Management

  • Develop and manage integrated product and program plans across multiple initiatives Identify manage and escalate risks dependencies
  • and delivery constraints Ensure delivery to scope timeline cost
  • and quality expectations Provide executive-level reporting on progress risks
  • and outcomes

Perform other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

Requirements

Do you have experience in Technology management?, 10+ years of experience in product management HR technology

  • or enterprise systems delivery
  • 3-5+ years of people leadership or team oversight Proven track record delivering complex
  • enterprise-scale technology solutions
  • Deep experience with SAP SuccessFactors and/or HRIS platforms Strong background in Agile Scrum and/or traditional project management (PMP SAFe etc
  • ) Product mindset with ability to define vision roadmap
  • and measurable outcomes Strong understanding of SDLC governance system architecture
  • and delivery models
  • Ability to translate business strategy into technical execution
  • Advanced stakeholder management and executive communication skills Strong analytical problem-solving
  • and decision-making capabilities
  • Experience leading HR transformation or digital transformation initiatives Exposure to integrated HR ecosystems (eg SAP Salesforce ServiceNow
  • AI-driven talent platforms) Certifications such as CSPO SAFe PO/PM PMP
  • or SAP SuccessFactors
  • Strategic thinker with strong execution discipline Operates effectively in ambiguous
  • fast-paced environments Drives outcomes
  • not just deliveries
  • Balances technical depth with business acumen Build trust across executive functional
  • and technical teams

Benefits & conditions

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

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