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Technical Helpdesk & Network Remote Support Agent

Revolution Technologies
United States
about 1 month ago
Apply on www.indeed.com
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$39,520.0 - $45,760.0
Working hours
Shift work
Job source
www.indeed.com

Tech stack

Microsoft Windows CompTIA Network+ Remote Access Technology Network Support User Accounts

Job description

I’m hiring for a Remote Technical Help Desk & Network Support Agent position that can be worked from anywhere in the U.S. This role supports advanced technical issues and is available on 2nd or 3rd shift.

What You’ll Do:

  • Troubleshoot Windows, Microsoft 365, hardware, software, and remote access issues
  • Resolve escalated technical support cases and manage user accounts/access
  • Support technicians with complex issues and document solutions
  • Help improve support processes and overall customer satisfaction

Requirements

  • Experience: 2-5 years of Help Desk or Technical Support experience
  • Preferred: CompTIA Network+, Microsoft 365 Endpoint Administrator, or similar certifications
  • Requirements: Reliable high-speed internet and a quiet, distraction-free workspace
  • Citizenship: Must be US Citizen or Green Card Holder

Benefits & conditions

Pay: $19.00 - $22.00 per hour

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Jan Mensch Jan Mensch · World Congress 2026 Europe

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