Network - Technical Delivery Manager (Senior)
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Role details
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Job description
Lead onsite technical service delivery for a mission-critical DoD environment Oversee enterprise network operations and related infrastructure services Manage WAN and LAN services, routing and switching, firewalls, load balancers, wireless infrastructure, network monitoring, and hybrid cloud connectivity Coordinate with systems, cloud, cybersecurity, application, data, vendor, and civilian teams Lead, mentor, onboard, train, and manage technical staff Manage outages, incidents, network service restoration, COOP, disaster recovery, and escalation activities Develop and maintain outage procedures, recovery playbooks, incident response plans, and escalation paths Partner with customer stakeholders to transition approved AI capabilities into secure operational use Monitor service performance, risks, blockers, deliverables, and customer expectations Support enterprise modernization and continuous service improvement
Requirements
Active Secret clearance required Senior Technical Delivery Manager 8+ years of overall enterprise IT work Recent experience coordinating AI adoption, automation, analytics, technology pilots, or digital transformation initiatives 5+ delivery years leading teams 5+ years enterprise network operations experience including WAN, LAN, routing, switching, firewalls, load balancers, wireless infrastructure, and network monitoring AWS cloud infrastructure and hybrid cloud connectivity experience Technical service delivery, incident management, change management, outage response, risk management, and customer communication experience Experience leading service restoration, disaster recovery, and continuity of operations One is required: Security+ CE, CISM, CISSP, CAP, CASP+ CE, GSLC, or CCISO Bachelorâs degree in Computer Science, Cybersecurity, Information Technology, or related discipline; equivalent experience may be considered
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