IT Support Specialist

Insight Global is seeking an IT Technician to support end-user technology at its Lakeview, MI manufacturing facility. This individual will serve as the primary onsite IT resource, providing hands-on support across the plant while partnering with remote infrastructure and cybersecurity teams.

This role is critical to supporting a July scanner device rollout (touchless login/badge system), as well as ongoing IT support and upcoming network-related initiatives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Basic understanding of computer hardware, software, and troubleshooting

Ability to provide hands-on, onsite IT support independently

Strong communication skills and comfort supporting non-technical users in a plant environment

Willingness to work fully onsite in Lakeview, MI

Reliable transportation (given rural location) Exposure to IT infrastructure or networking concepts

Experience with:

PC imaging, setup, and deployment

Hardware troubleshooting (desktops, laptops, peripherals)

Familiarity with manufacturing or plant environments

Previous IT support, help desk, or PC technician experience (internship or entry-level acceptable)