Desktop Support Analyst

Insight Global

Southfield, MI, United States

28 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Microsoft Windows Wireless LAN Macintosh Computers Wide Area Networks

Job description

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC’s, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.

Requirements

2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis
Experience with Windows 10 is required
Experience with PC/Mac software installation, troubleshooting, and maintenance
Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.
Experience with LAN/WAN/WLAN technologies and support.