W2 only--Site Reliability Engineer--Richfield, MN (locals only)

• Handling incidents and pagers for business-critical applications
• Identifying and resolving issues related to Dotcom applications, services and resources.
• Monitoring system health and performance.
• Perform system monitoring and log analysis
• Collaborate with developers and QA teams to resolve deployment defects
• Ensure compliance with security and change management standards
• Provide on-call and production support (24X7)
• Act as a technical subject-matter-expert in Dotcom technology and applications

Knowledge in Retail Industry is a plus.

Must Have Skills:

SRE / DevOps

• 3-5+ years of hands on experience in Site Reliability Engineering, DevOps, or Production Support
• Experience supporting production systems with high availability requirements
• Strong understanding of incident response, monitoring, and alerting
• Familiarity with SLOs, SLIs, and error budgets (practical application preferred)
• Basic automation/scripting skills (Python, Bash, or similar)

Frontend & API Awareness

• Practical understanding of React/Next.js performance concepts
• Familiarity with GraphQL APIs and common performance issues
• Ability to troubleshoot frontend to backend request flows (not expected to build features)

Cloud & Platform

• Experience working in AWS based environments
• Understanding of CDN behavior and caching strategies
• Exposure to microservices and distributed systems

Nice-to-Have skills eCommerce Exposure (Preferred)

• Experience supporting customer facing, high traffic web applications
• Awareness of performance and reliability expectations for retail/eCommerce platforms
• Exposure to peak traffic scenarios (sales events, promotions) is a plus

7601 Penn Avenue South, Richfield, MN 55423, Hybrid work $68 - $70 an hour - Contract