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IT Support Technician (Desktop Support) - MIA

Spar Infotech Inc.
Miramar, FL, United States
12 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$72,800.0 - $83,200.0
Working hours
Regular working hours
Languages
English, Spanish
Job source
www.indeed.com

Tech stack

Microsoft Windows Active Directory Virtual Private Networks (VPN) Networking Basics Software Engineering TCP/IP Wi-Fi Technology Gestionnaire Libre De Parc Informatique (GLPi) Peripherals Servicenow

Job description

Provide first- and second-level technical support

  • Install and maintain equipment and peripherals
  • Diagnose hardware and software issues
  • Administer Windows 10/11 and Microsoft 365
  • Configure basic networking, Wi-Fi, and VPN
  • Manage users in Active Directory
  • Log and track incidents using ITSM tools

Requirements

1+ year of experience in technical support or help desk Technical/technological degree in IT or related fields Knowledge of Windows 10/11, M365, and Active Directory Basic understanding of TCP/IP, Wi-Fi, and VPN Experience with ServiceNow, GLPI, Aranda, or similar tools Professional-level English required, Spanish is a plus

About the company

Redsis is growing, and we’re looking for technical talent in Miami, Florida! We believe in the talent behind the technology that powers the most critical operations.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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