Large-Format Inkjet Applications Technologist

• Partner with Sales to provide technical pre-sales support that advances opportunities.
• Become a subject-matter expert on swissQprint hardware and software.
• Troubleshoot via phone, email, and remote tools with calm, clear guidance.
• Execute media testing and sample print production for customer approval.
• Deliver compelling equipment demonstrations.
• Maintain demo gear and assist with trade show readiness and booth support.
• Complete essential administrative tasks, documentation, and reporting.
• Keep workspaces-ours and customers’-organized and clean.
• Pursue ongoing learning to sustain and expand your qualifications.
• Live our values in every interaction., * Exceed: anticipate customer needs; set a high bar for quality; fix issues early; improve processes; stay fully committed.
• Energize: keep a positive outlook; act with integrity; fuel team spirit; drive satisfaction; hit performance targets.
• Champion: learn continuously; adapt to change; align to strategy; take initiative-see it, own it, do it; stay resilient.
• Unite: dissolve silos; communicate openly; build strong relationships; resolve conflicts constructively; celebrate team wins.

• Customer focus with a service mindset
• Resilience under pressure
• Strong interpersonal communication and rapport-building
• Excellent time and priority management
• Ownership and accountability
• Collaborative, team-first approach

Preferred background

• Prepress skills and software experience (Illustrator, Photoshop, InDesign, or equivalent)
• Working knowledge of RIP software and color workflows
• Production experience in print
• Clear written and verbal communication; customer-facing comfort
• Reliable teammate
• Located near West Dundee, IL, or able to relocate
• Valid driver’s license and ability to travel to Canada
• Proficient with Microsoft Word, Excel, Outlook, PowerPoint, and Teams

Pulled from the full job description 401(k) Health insurance Vision insurance Dental insurance Life insurance, * Competitive compensation

• Medical, dental, vision, and life insurance
• Safe Harbor 401(k) program
• Covered travel expenses plus per diem