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Desktop support - Field Services Technician

Aptlogix LLC
Duarte, CA, United States
about 1 month ago
Apply on www.dice.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$45,760.0
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

JIRA System Configuration Local Area Networks Wi-Fi Technology Network Routers ServiceNow IT Service Management Computer Equipment Information Technology Network Support Laptops Zendesk Servicenow

Job description

  • Resolve escalated Level 2 hardware, software, and network support tickets.
  • Set up, repair, and deploy PCs, laptops, printers, and mobile devices.
  • Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).
  • Assist end-users with software updates, system setup, and basic usage.

Requirements

  • 2-4 years of experience in desktop support or field IT services.
  • Strong knowledge of Windows/macOS operating systems and PC hardware.
  • Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).

Ability to work onsite in Duarte, CA.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

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