NOC Observability Specialist

Spectraforce
New York, NY, United States
26 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Monitoring of Systems Newrelic System Availability New Relic (SaaS)

Job description

Highly analytical and operationally focused NOC Observability Specialist responsible for designing, building, and maintaining meaningful operational dashboards across platforms including New Relic, Conviva, Mux, and Orion. This role will partner closely with Executive Leadership, Engineering Managers, Product Owners, SRE teams, and Operations teams to transform telemetry, monitoring, and platform data into actionable operational intelligence. The ideal candidate must understand how to represent ecosystem health, customer experience, platform reliability, incident trends, streaming quality, infrastructure stability, and business-impacting KPIs through clear and operationally relevant dashboards. This is not a passive monitoring role. The expectation is to proactively identify observability gaps, improve operational visibility, and drive data-informed decision making.

Requirements

  1. NewRelic/ Dadatadog
  2. Video Monitoring tools like Conviva, Mux, Orion etc
  3. Media Domain experience

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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Prioritizing user experience as a core SaaS differentiator

Raji Raji · World Congress 2024

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Real-world observability applications and Cilium integration patterns

Ozan Sazak Ozan Sazak · World Congress 2024

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Using event notifications for simple state updates

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Live monitoring and testing deployed systems

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Applying distributed computing principles to agentic artificial intelligence

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Building a specialized social network instead of standard SaaS

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