Certified ServiceNOW Architect

• Certifications: Certified Architect (looking for the Architect Certification)
• Shown growth in platform of service now up to architect level (minimum 57+ years servicenow)
• Extremely technical: Scripting ideal (typical JavaScript language doesn’t matter, they’ll have the aptitude)
• ITSM completely run IT dept off of ITSM
• Proven ability to communicate effectively with both business and technical stakeholders.
• Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problemsolving and critical thinking.
• Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
• Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decisionmaking., * Bachelor’s degree and 8+ years of experience OR 10+ years of experience w/o degree (prefers with degree)

ADDITIONAL RESPONSIBILITIES/QUALIFICATIONS

• ServiceNow experienced, certified Architect
• Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
• Proven ability to communicate effectively with both business and technical stakeholders.
• Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problemsolving and critical thinking.
• Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
• Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decisionmaking.

Employees first. Customer always. Mission driven. Everyone matters. Join the vibrant team at ESI where we prioritize our employees’ well-being and champion customer satisfaction above all else. Our culture is defined by a mission-driven approach, ensuring that every member contributes to our collective success. At ESI, we value the unique perspectives each individual brings to the table. Through collaboration and innovation, we’re reshaping the digital landscape of public sector services. If you’re passionate about making a difference, eager to grow professionally, and thrive in a supportive environment, join us in our journey to create impactful solutions and drive positive change.