Lead Restoration Services Technician

The Role: We are seeking a hardworking, positive team player who is a self-starter and ambitious, with a passion for helping others and their team. This role is an hourly, full-time position that will require dedication and commitment.

As a key member of our team, you will provide hands-on job site leadership, working closely with the team to resolve water, mold, smoke, fire, and other restoration issues while maintaining exceptional customer service. You will report directly to the General Manager of Connecticut., * Set up and break down job sites

• Execute water mitigation, mold remediation, and smoke/fire remediation
• Maintain vehicle and equipment in clean, safe, and ready condition
• Perform demolition of affected building materials
• Report into pre/post job briefings
• Complete physical and electronic paperwork, forms, and checklists
• Safely travel to and from job sites
• Perform other tasks as needed to support the business

• High school diploma or equivalent
• Experience with tools
• Valid driver’s license & satisfactory driving record
• Comfortable with technology (computers, smartphones, tablets)
• Positive attitude & strong team player
• Eager to learn and grow
• Ability to lead a team
• Previous customer service experience
• Strong organizational, time-management, communication, and interpersonal skills
• Prior experience in restoration, mold remediation, or water mitigation

A Plus:

• 2+ years mitigation experience a plus
• IICRC certifications, safety training, or other related licensing
• Experience with power tools/instruments/devices

Strong Plus:

• Maintenance, mechanical, carpentry, plumbing, construction, or other handywork experience
• Leadership or prior supervisory experience
• Multilingual skills, * Ability to travel locally
• Willingness to work in challenging conditions
• Flexible hours, including weekends for emergency water jobs
• Ability to climb ladders, work at heights, and in confined spaces
• Ability to walk, stand, and sit for long periods of time
• Perform repetitive physical tasks including lifting (up to 50 lbs)
• Follow instructions and problem-solve effectively
• Independently perform remediation tasks while providing excellent customer service

Above all, we are looking for positive, motivated individuals who share our passion for helping the community. We will teach you the rest!

Pulled from the full job description

• 401(k) 4% Match
• Referral program
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, Compensation: On target earnings of ~$70,000 per year ($24 - $28 per hour PLUS overtime, job bonuses and quarterly bonus potential)

Location: Fairfield County (Stamford warehouse & office)

About Us: Our mission is to help property owners and homeowners solve their water, fire and mold damage problems as quickly and cost effectively as possible. Our top priority is to provide each of our customers with exceptional customer service so that we can eliminate the stress & mess and return their property to its prior condition.

Why Work for All Dry? We are a team doing right by our customers and creating a company and culture where each employee can build a career and thrive. There is potential for growth to more senior roles and increased responsibility. We are a fast moving, high integrity team led by our core values. Our ambition is to build the leader in our industry in Southern New England. We are growing quickly and adding key people to join us as we build towards our long-term vision.

Competitive Pay: On target earnings of ~$70,000 per year consisting of $24 to $28 per hour (based on experience), plus overtime, job bonuses and potential for quarterly performance bonuses., * 401(k) matching

• Dental insurance
• Health insurance
• Vision insurance
• Referral program

Schedule:

• 8-hour shifts
• On-call for weekend emergency water calls, * 401(k) 4% Match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance