JR SOFTWARE DEVELOPER/ANALYST

The purpose of this classification is to provide systems development and support utilizing the most appropriate technologies and solutions under supervision of a senior colleague or manager.

Essential Functions

The following functions will be done under senior team member or management supervision:

• Creates efficient, accessible, and secure software applications for users and the department.
• Evaluates new software and systems to determine if feasible for Knox County needs.
• Designs, creates, and tests new software and systems.
• Maintains, supports, and enhances existing software and systems.
• Works with users in resolving user/application issues, or to enhance user services
• Consults with vendors concerning existing, or future software and systems.
• Integrates software components with third-party systems.
• Trains users to use software, both third-party and custom designed.
• Creates technical and end-user documentation, standards, and procedures for reference.

These functions are innate qualities required for the role:

• Interested and able to learn new programming languages, technologies and skills.
• Manage individual project priorities, deadlines and deliverables.
• Respond to and report immediately if called upon by local regional or central office supervisors as part of a coordinated emergency response by the Knox County Mayor’s Office
• Ensure regular, punctual attendance during scheduled work hours Perform other IT Department duties as required *

• Bachelor’s Degree in Computer Science, or related field
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
• Must have software development background in current technologies, and experience in developing modern transactional applications running against relational and/or non-relational databases.

• This position may require you to obtain and maintain Criminal Justice Information Services (CJIS) certification throughout your employment with Knox County IT. This includes, but is not limited to, a favorable background check completed and approved by the Tennessee Bureau of Investigation, successful completion of security awareness training, and a signed TBI Release of Information Form Acknowledgment within the first six months of hire and biennially thereafter. Must possess and maintain a valid TN driver license *, * Ability to perform in a position of high complexity

• Ability to regularly solve very difficult problems
• Excellent self-starter with ability to work under limited supervision
• Highly organized with attention to detail
• Ability to use tact to resolve issues
• Good written and oral communication skills and ability to communicate complex information to individuals at all levels of Knox County Government and external partner organizations, including persuading or instructing others
• Very proficient in use of Microsoft Office suite of products
• Ability to work independently to prioritize and meet goals
• Ability to work collaboratively, communicate, and build and maintain effective partnerships with internal and external partners Expert in use of PCs, tablets, smartphones and other electronic devices *

Physical Requirements

This position requires the following physical abilities:

Ability to lift and move equipment and materials of up to fifty pounds and to sit and view a computer monitor for extended periods of time. *