Internal Accounts Governance Specialist, AVP

• Own and Improve the Framework: Take charge of the internal accounts framework, continuously identifying and implementing process improvements to enhance operational integrity and efficiency.
• Lead Governance Efforts: Manage the complete lifecycle of internal accounts, from creation to closure. You will define data standards, enhance control mechanisms, and ensure compliance with all policies.
• Analyze and Solve Complex Problems: Use your analytical skills to investigate complex operational issues, evaluate different solutions, and make data-driven recommendations for improvement.
• Drive Control and Data Integrity: Design and implement new governance strategies focused on strengthening controls and ensuring the accuracy and reliability of our account data.
• Collaborate Across the Business: Partner with cross-functional teams, including Technology, Operations, Legal, and Sales, to develop and deliver effective solutions for account governance.
• Champion Best Practices: Clearly communicate the importance of strong account governance throughout the organization, building consensus and driving adoption of best practices.
• Report to Leadership: Prepare and present clear, insightful materials for senior management and governance forums, tracking performance and ensuring global standards are met.
• Manage Risk: Proactively identify and assess operational risks, ensure compliance with internal policies and external regulations, and transparently escalate any control issues., We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right (https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/Illinois_Career_Supplement_a11y.pdf)

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This position requires a sharp analytical mind and the ability to solve complex problems that have a significant impact on the business. You will work closely with teams across Technology, Operations, Legal, and Sales to implement robust governance solutions. Your ability to communicate clearly and influence stakeholders at all levels will be key to your success., * Experience: 2-4 years of experience in a role focused on governance, risk management, operations, or product management within the financial services industry.

• Industry Knowledge: A strong understanding of financial services infrastructure, operating models, and internal control frameworks.
• Analytical Skills: Proven ability to analyze complex operational issues, use quantitative or qualitative data to identify root causes, and develop practical, innovative solutions.
• Problem-Solving: A track record of making sound judgments on complex issues and seeing solutions through to implementation.
• Communication & Influence: Excellent written and verbal communication skills, with a demonstrated ability to guide, influence, and persuade stakeholders and team members without direct authority.
• Presentation Skills: Confidence and experience delivering clear and compelling presentations to senior managers and key stakeholders.

Education:

• Bachelor’s/University degree or equivalent experience