Data center Field Operations Technician

• 2-5 years of experience in data centre cabling, network hardware installation, or telecommunications

• Hands-on experience with fibre optic installation and testing in enterprise/hyperscale environments

• Experience with large-scale rack deployment projects (50+ racks)

• Familiarity with data centre environments (hot/cold aisle, raised floor, overhead cable tray)

• Experience working with liquid-cooled rack systems (AALC) preferred

• Experience with barcode scanning and asset management workflows preferred

Preferred Qualifications

• BICSI certification (Installer, Technician) or equivalent

• OSHA 10/30 certification

• Experience in hyperscale data-centre environments - multi-tenant or campus-scale

• Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking

• Background in either telecom carrier ops or large enterprise network repair

Physical Requirements

• Ability to lift 50+ lbs repeatedly

• Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE

• Ability to work in warm environments (data halls, 75-85°F)

• Standing/walking for 10-12 hour shifts

• Fine motor skills for connector cleaning and optics handling

• Ability to wear required PPE for extended periods

Soft Skills

• Attention to detail (cable routing, labelling, connector cleanliness)

• Ability to work in team-based shift environment

• Self-motivated - able to manage workload from ticket queue independently

• Safety-first mindset

• Clear communication for shift handoff/pass down