Security Operations Analyst Harrisburg Pa
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Role details
Tech stack
Job description
Description of Duties:
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Support a 24/7 schedule, including nights, weekends, and holidays as needed.
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Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
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Classify, prioritize, and escalate alerts promptly to ensuretimelyresolution.
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Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
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Capture, log, respond and escalate events from email, chat, voice, and other systems withaccuratedocumentation.
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Collect and analyze technical data to classify events, distinguish valid issues from false positives, andmaintaintriage accuracy standards.
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Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
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Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
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Provide support during network and security incidents,assistingwith resolution efforts as directed.
Requirements
Strong analytical and problem-solving skills
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Ability to work in a fast-paced, high-stakes environment
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Excellent communication and documentation abilities
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Willingness to work flexible shifts in a 24/7 schedule
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1-3 Years of experience working in a security operations center., Willingness to work flexible shifts in a 24/7 schedule Required Excellent communication and documentation abilities Required Strong analytical and problem-solving skills Required 1-3 Years of experience working in a security operations center Highly desired
CONTRACTOR, FULL_TIME, PART_TIME
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