IT Systems Administrator

The IT System Administrator is responsible for managing and supporting the organization’s technology infrastructure, business systems, and end-user needs. This role will help drive the identification, implementation, and optimization of technology solutions that improve efficiency, support business growth, and advance the company’s strategic objectives., * Manage and maintain core IT systems, infrastructure, applications, and network environments to ensure reliability, security, and performance.

• Administer and support NetSuite ERP, Salesforce CRM, and related business applications, including system configuration, workflows, customizations, integrations, and troubleshooting.
• Identify opportunities to leverage technology to improve processes, eliminate waste, and increase organizational efficiency.
• Provide technical support, training, and guidance to internal users and external stakeholders.
• Maintain system security, including user access, antivirus/endpoint protection, email security, and security policies.
• Monitor system and network performance, troubleshoot issues, and coordinate resolution of complex technical problems.
• Manage software, firmware, system updates, patches, and upgrades across servers, workstations, network devices, and other technology systems.
• Manage and monitor data backup processes, including backup integrity and offsite storage.
• Coordinate with third-party IT providers, software vendors, hardware suppliers, and other technology partners.
• Maintain accurate documentation of IT assets, systems, applications, users, and network infrastructure.
• Partner with leadership to develop and execute IT initiatives and projects aligned with business priorities and budget requirements., * Please briefly describe your experience managing and improving business systems such as Salesforce, NetSuite, or other ERP/CRM platforms. Include any examples of system integrations, customizations, automation, or process improvements you have implemented.

• A proactive, solutions-oriented professional who takes ownership and looks for ways to improve systems and processes.
• Strong organizational skills and the ability to manage multiple projects and priorities.
• Ability to work independently while collaborating effectively with leadership, employees, and external technology partners.
• Commitment to continuous learning and staying current with emerging technology and security practices.
• Demonstrated integrity, accountability, professionalism, and commitment to customer service., * Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• 2+ years of experience in an IT or systems administration role.
• Relevant industry certifications are a plus.
• Proficiency in JavaScript, Salesforce Apex, and Salesforce Lightning Web Components (LWC).
• Experience with NetSuite SuiteScript and NetSuite system customization.
• Strong knowledge of REST and SOAP API integrations, including integrations between Salesforce, NetSuite, and other business systems.
• Strong troubleshooting, analytical, project management, and problem-solving skills.
• Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders.

We value proactive problem-solving skills, a passion for technology excellence, and a collaborative spirit-ready to make an impact? Apply today!, * Salesforce: 1 year (Required)

• NetSuite: 1 year (Required)
• IT systems administration: 3 years (Required)

Pulled from the full job description 401(k) Health insurance Retirement plan 401(k) matching Paid time off Vision insurance Dental insurance, * 401(k)

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Mack Boring & Parts Co is a renowned provider of power products, including diesel engines and power generation systems, serving the recreational and commercial marine, industrial off-highway, and military markets. With a rich heritage spanning over a century, we are dedicated to fostering a positive work environment where employees can thrive, grow, and contribute to our ongoing success.