Looking for M365 Enterprise L3 Support Engineers @ Dallas, TX

Lorven Technologies Inc
Dallas, TX, United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$90,000.0 - $120,000.0
Working hours
Regular working hours

Tech stack

Azure Active Directory Microsoft SharePoint ServiceNow IT Service Management Microsoft Power Automate Software Troubleshooting Powerapps

Job description

Resolve and troubleshoot M365 L3 support tickets

  • Manage escalations from L1/L2 teams
  • Create SOPs, KB articles, and technical documentation
  • Support M365 governance initiatives across SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint
  • Monitor Microsoft Message Center, Service Health, licensing, and tenant administration activities
  • Support strategic M365 projects and platform enhancements

Requirements

M365 administration (SharePoint, Teams, OneDrive, Exchange, Power Platform)

  • Experience with Power Apps, Power Automate, Copilot Studio, DLP policies
  • AvePoint Cloud Governance
  • Microsoft Purview (DLP, Sensitivity Labels, Retention Policies)
  • Entra ID / Azure AD
  • ServiceNow ticketing and documentation
  • Strong troubleshooting, documentation, and communication skills Nice to Have:

  • Experience supporting large enterprise environments (10K+ users)
  • Experience with a multi-geo M365 tenant

Benefits & conditions

  • $150,000-250,000 per year Opportunity to join the industries top AI Consulting firm, building out both traditional machine learning and cutting-edge generative AI projects of the future! This Jobot Job is…

  • 2 days ago + *

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